- Delivery Information
Delivery Cost & Timings
Christmas Delivery Dates
Check our Christmas delivery dates to ensure your gifts arrive in time.
|Japan||18/12/2023 23:59 GMT||17/12/2023 23:59 GMT|
We offer standard delivery or express next-day delivery for orders placed before 1pm. Due to their bespoke nature, personalised orders will require additional business days for both standard and express delivery.
During busy times such as our Sale period, Valentine’s Day, Mother’s Day and Father’s Day, please allow an additional 2-3 days for despatch.
|Japan||Standard||¥2000||4-5 business days|
|Enjoy complimentary delivery on all orders over 40,000 yen|
Additional Delivery Information
We will endeavour to dispatch your order the same day if ordered before 1pm (GMT/BST) Monday to Friday. Orders placed after 1pm (GMT/BST) Monday to Friday will be dispatched the following business day; orders placed after 1pm (GMT/BST) on Fridays will dispatched the following Monday.
On dispatch of your order you will be sent a shipping confirmation email with your carrier information and tracking number. Due to current legislation, we are unable to deliver to private addresses in the Russian Federation.
Customs & Duty Charges
This site delivers to Japan only. All orders are delivery duty paid (DDP).
Please use the relevant country sites If you are shipping to the United Kingdom, United States, Europe or Rest of the World.
For further assistance, contact Customer Services.
Personalised Leather Goods
Personalised items require an additional 2-3 business days for completion and cannot be accepted for exchanges or refunds.
Express shipping is not available for this service.
Once your order is placed, we will email you a typeset proof to review. After approval, please allow eight business days for your order to be complete and dispatched.
- Email: firstname.lastname@example.org
- Tel (Free Phone): 08081641801
- Tel: +44 (0)20 7629 8558