Delivery Cost & Timings

Christmas Delivery Dates

Check our Christmas delivery dates to ensure your gifts arrive in time.

DESTINATION	NON-PERSONALISED	PERSONALISED
Japan	18/12/2023 23:59 GMT	17/12/2023 23:59 GMT

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We offer standard delivery or express next-day delivery for orders placed before 1pm. Due to their bespoke nature, personalised orders will require additional business days for both standard and express delivery.

During busy times such as our Sale period, Valentine’s Day, Mother’s Day and Father’s Day, please allow an additional 2-3 days for despatch.

DESTINATION	DELIVERY SERVICE	PRICE	TIMINGS
Japan	Standard	¥2000	4-5 business days
		Enjoy complimentary delivery on all orders over 40,000 yen

Additional Delivery Information

We will endeavour to dispatch your order the same day if ordered before 1pm (GMT/BST) Monday to Friday. Orders placed after 1pm (GMT/BST) Monday to Friday will be dispatched the following business day; orders placed after 1pm (GMT/BST) on Fridays will dispatched the following Monday.

Order Tracking

On dispatch of your order you will be sent a shipping confirmation email with your carrier information and tracking number. Due to current legislation, we are unable to deliver to private addresses in the Russian Federation.

Customs & Duty Charges

This site delivers to Japan only. All orders are delivery duty paid (DDP).

Please use the relevant country sites If you are shipping to the United Kingdom, United States, Europe or Rest of the World.

For further assistance, contact Customer Services.

Personalised Leather Goods

Personalised items require an additional 2-3 business days for completion and cannot be accepted for exchanges or refunds.

Personalised Stationery

Express shipping is not available for this service.

Once your order is placed, we will email you a typeset proof to review. After approval, please allow eight business days for your order to be complete and dispatched.

Customer Service