We will endeavour to dispatch your order the same day if ordered before 9am (EST) Monday to Friday. Orders placed after 9am (EST) Monday to Friday will be dispatched the following business day; orders placed after 9am (EST) on Fridays will dispatched the following Monday.
During busy sale periods, orders may require up to two additional business days to be dispatched.
Please allow two additional business days for personalised leather goods.
|USA||Complimentary - for all orders over $400||Free||1-4 business days|
|Standard (excludes personalised items)||$15||1-4 business days|
All orders are sent by carefully selected carriers, are fully insured in transit, and require a signature upon delivery. We are therefore unable to deliver to PO boxes.
customs and duty charges
We provide delivery duty paid (DDP) for orders purchased in United States Dollars (USD $).
On dispatch of your order you will be sent a shipping confirmation email with your carrier information and tracking number.
Due to current legislation, we are unable to deliver to private addresses in the Russian Federation.
personalised leather goods
Personalised items require an additional 2 business days for completion and cannot be accepted for exchanges or refunds.
Express shipping and collect in store is not available for this service.
Once your order is placed, we will email you a typeset proof to review. After approval, please allow eight business days for your order to be complete and dispatched.
||US toll-free:1 877 769 8476
|3am - 2pm EST
4.30am - 10am EST