DELIVERY COST AND TIMINGS
| Delivery Service | Price | Timings |
|---|---|---|
| Standard | Shown at checkout in your shopping currency | 4–7 business days 6–10 business days (Personalised Leather) 12–15 business days (Personalised Stationery) |
| Express | Shown at checkout in your shopping currency | 2–4 business days |
Additional Delivery Information
Not every delivery service is available in every country. The estimated date shown at checkout includes warehouse processing and transit time but excludes the additional production time required for personalised products.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email with your carrier information and a tracking link.
Customs & Duty Charges
Most available destinations are delivered duties paid. For these destinations, any applicable duties and taxes are included in the total shown at checkout, and you should not be asked to pay additional import duties on delivery.
For further assistance, contact Customer Services.
Delivery Availability
If your country or delivery address is not available at checkout, we are currently unable to deliver there.
In line with current international regulations, delivery to private addresses within the Russian Federation is not available at this time.
Personalised Leather Goods
Please allow two additional business days for personalised leather goods before dispatch. The delivery estimate shown at checkout applies after this production time.
As personalised leather goods are made to order, they are not eligible for return unless faulty. This does not affect any rights you may have under applicable law.
Personalised Stationery
Once your order has been placed, we will email you a technical typeset proof for your approval. Production will begin only after we receive your approval. Please allow seven business days for production from approval of the proof; delivery time is additional.
Express delivery is not available for personalised stationery.
As personalised stationery is made to order, it is not eligible for return unless faulty. This does not affect any rights you may have under applicable law.
Customer Service
For further assistance, contact Customer Services.