Delivery Cost & Timings

Additional Delivery Information

Please allow two additional business days for Highlands and Islands.

Please note that we are currently unable to ship orders to Ukraine via our website. If you wish to place an order for delivery to Ukraine, please contact our customer service team who will be happy to assist.

Order Tracking

On dispatch of your order you will be sent a shipping confirmation email with your carrier information and tracking number. Due to current legislation, we are unable to deliver to private addresses in the Russian Federation.

Customs & Duty Charges

Customs and duties charges are not included and remain the responsibility of the recipient when purchasing in Great British Pound (GBP £).

Please use the relevant country sites If you are shipping to the United States or Japan for delivery duty paid (DDP).

For further assistance, contact Customer Services.

Personalised Leather Goods

Personalised items require an additional 2-3 business days for completion and cannot be accepted for exchanges or refunds.

Personalised Stationery

Express shipping is not available for this service.

Once your order is placed, we will email you a typeset proof to review. After approval, please allow eight business days for your order to be complete and dispatched.

Customer Service