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Delivery Cost & Timings
| DESTINATION | DELIVERY SERVICE | PRICE | TIMINGS |
|---|---|---|---|
| US | Standard | $10, duties and taxes included | 2-3 business days |
| Enjoy complimentary delivery on all orders over $500, duties and taxes included. |
Additional Delivery Information
Orders over $800 may take longer to reach you due to recent changes to duties & customs.
Please note, for high-value orders, U.S. Customs may request a Social Security Number (SSN) or Employer Identification Number (EIN) to ensure successful delivery.
Order Tracking
On dispatch of your order you will be sent a shipping confirmation email with your carrier information and tracking number. Due to current legislation, we are unable to deliver to private addresses in the Russian Federation.
Customs & Duty Charges
This site delivers to the US only. All orders are delivery duty paid (DDP).
Please use the relevant country sites If you are shipping to the United Kingdom, Japan, Europe or Rest of the World.
For further assistance, contact Customer Services.
Personalised Leather Goods
Personalised items require an additional 2-3 business days for completion and cannot be accepted for exchanges or refunds.
Personalised Stationery
Express shipping is not available for this service.
Once your order is placed, we will email you a typeset proof to review. After approval, please allow eight business days for your order to be complete and dispatched.
Customer Service
- US
- Email: enquiries@smythson.com
- Tel: 1 877 769 8475
- Rest of World
- Email: enquiries@smythson.com
- Tel: +44 (0)207 629 8558