Delivery Cost & Timings

Additional Delivery Information

Deliveries to the West Coast may take 1–3 additional business days beyond the timings stated above.

Orders over $800 may take longer to reach you due to customs and duty requirements.

Please note that, for high-value orders, U.S. Customs may request a Social Security Number (SSN) or Employer Identification Number (EIN) to ensure successful delivery.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your carrier information and tracking number.

In line with current international regulations, delivery to private addresses within the Russian Federation is not available at this time.

Customs & Duty Charges

This site delivers to the United States only. All orders are delivered duty paid (DDP).

Please use the relevant country site if you are shipping to the United Kingdom, Japan, Europe or the Rest of the World.

For further assistance, contact Customer Services.

Personalised Leather Goods

Personalised leather goods are not eligible for exchange or refund.

Personalised Stationery

Express shipping is not available for this service.

Once your order is placed, we will email you a typeset proof for approval. Production will commence once approval is confirmed to us by email. Please refer to the table above for the applicable delivery timings.

As each piece is made to order, personalised stationery is not eligible for exchange or refund.

Customer Service