Security Policy
We take the security and privacy of our customers seriously and use appropriate technical and organisational measures to help protect information submitted through Smythson.com.
Secure Connections
Smythson.com uses HTTPS and Transport Layer Security (TLS) to encrypt information transmitted between your browser and our website.
You can check that your connection is secure by confirming that the website address begins with “https://” and that your browser is not displaying a security warning.
Payment Security
Our online store is powered by Shopify, which is certified as Level 1 compliant with the Payment Card Industry Data Security Standard (PCI DSS).
Payments are processed securely through Shopify and our authorised payment providers in accordance with applicable payment-industry security standards. The payment methods available may vary depending on your location.
Protecting Your Account
When signing in to your Smythson account, you will receive a one-time verification code at the email address associated with your account. Never share this code with anyone. We also recommend keeping your email account secure and signing out after using a shared or public device.
Links to Other Websites
Our website may contain links to third-party websites that are not operated or controlled by Smythson. We are not responsible for the content, privacy practices or security of these websites.
We recommend reviewing the privacy policy, security information and terms of use of any third-party website you visit.
Security Warnings or Checkout Problems
If your browser displays a security warning or you experience a problem while placing an order, please do not submit your payment information. Contact Customer Services for assistance.
Privacy
For information about how we collect, use and protect your personal information, please read our Privacy Policy.
Although we take appropriate steps to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.