Delivery Cost & Timings

Further to its invasion of Ukraine and the ensuing humanitarian crisis, we have regretfully decided to suspend all trade with Russia. We join all those around the world calling for peace.

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Christmas Delivery Dates

Check our Christmas delivery dates to ensure your gifts arrive in time.

	NON-PERSONALISED		PERSONALISED
	Standard	Express	Standard
Europe	16/12/2022 23:59 GMT	19/12/2022 23:59 GMT	16/12/2022 23:59 GMT

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DESTINATION	DELIVERY SERVICE	PRICE	TIMINGS
UK	Standard	£5	2-3 business days
		Enjoy complimentary delivery on all orders over £300
	Express	£8	1-2 business days
	Click & Collect	Free	Our Click & Collect service is available from our London Bond St, Sloane St and Westbourne Grove stores Your item/s will be ready to collect in-store 2-7 business days after purchase
Europe	Standard	9€	4-7 business days
		Enjoy complimentary delivery on all orders over 300€
	Express	15€	2-3 business days
Rest of the World	Standard	£20	5-7 business days
		Free for orders over £300
	Express	£30	4-6 business days

For all orders delivered to European countries that are not members of the EU, Customs and Duties charges will be payable by the recipient.

Delivery Information

-Please allow two additional business days for personalised leather goods.

 

We will endeavour to dispatch your order the same day if ordered before 1pm (GMT/BST) Monday to Friday. Orders placed after 1pm (GMT/BST) Monday to Friday will be dispatched the following business day; orders placed after 1pm (GMT/BST) on Fridays will dispatched the following Monday.

 

During sales or busy periods standard delivery may take an additional 1-2 working days.

Order Tracking

On dispatch of your order you will be sent a shipping confirmation email with your carrier information and tracking number. Due to current legislation, we are unable to deliver to private addresses in the Russian Federation.

Customs & Duty Charges

-Customs and duties charges are not included and remain the responsibility of the recipient when purchasing in Great British Pound (GBP £).

-Please use the relevant country sites If you are shipping to the United States or Japan for delivery duty paid (DDP).

For further assistance, contact Customer Services.

Personalised Leather Goods

Personalised items require an additional 2 business days for completion and cannot be accepted for exchanges or refunds.

Customer Service