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Smythson is fully aware of its responsibility towards its employees, supply chain partners and customers, and recognises the critically important role that people play in the success of the business.


Smythson is committed to achieving the very highest quality standards whilst driving more sustainable outcomes and minimising the environmental impact of our operations. We recognise that by integrating sound environmental practices into all aspects of our business, we can offer exceptional, luxury products whilst striving to conserve and regenerate our world for generations to come.

Positive Actions

Smythson has been awarded the Butterfly Mark by Positive Luxury for a company-wide commitment to sustainability


The majority of our packaging is completely recyclable.


When designing a product, we consider its social and environmental impact.


Smythson promotes equal pay.




All Smythson leather goods are manufactured in artisan factories in the UK, Italy, and Europe.

The leathers used to craft our products are carefully and responsibly sourced from European tanneries, principally in Italy, and are tested by independent accredited laboratories before production begins to ensure that they conform to strict EU and international standards.

We are conscious that the traceability of raw materials is an increasingly important issue. We are working to improve visibility, while promoting accountability for environmental impacts and animal welfare, throughout our supply chain. All the tanneries we work with are Leather Working Group certified or have been audited and are awaiting certification. The Leather Working Group (LWG) is a not-for-profit community organization dedicated to driving excellence in sustainable leather production.

All exotic skins previously used in our products are CITES certified (Washington Convention on International Trade in Endangered Species of Wild Fauna and Flora). The convention aims to protect endangered plants and animals by regulating and monitoring their international trade to prevent it reaching unsustainable levels. However, we have not manufactured any new products using exotic skins since 2018 and in January 2021 we removed all pre-existing products using exotic skins from sale on smythson.com.

Stationery & Books

Smythson stationery is manufactured using paper milled in Great Britain, while our books and diaries are produced from paper milled in Great Britain and Italy. All of these products are printed in England at our own manufacturing operations in Wiltshire and Hertfordshire.

The paper used in our diaries, notebooks, bespoke stationery and packaging is FSC® (Forest Stewardship Council®) certified. The mill has its own Environmental Policy and operates an Environmental Management System which complies with the requirements of ISO 14001:2015 and ISO 50001:2011 (Energy Management) for the manufacture and development of fine, specialty and coated papers. 98% of the inks used for our printing are water soluble and solvent free. Waste chemicals and chemical containers used within the printing process are disposed of by Business Textiles Services Ltd, Gloucester, in accordance with all current environmental legislation. All printed stationery that is over-made or rejected during quality checks is shredded and then fed into the recycling chain.


Our Supply Chain

Smythson advocates environmentally responsible behaviour and ethical conduct from all our suppliers. A significant proportion of our supply chain is vertically integrated, allowing us to closely monitor and have greater control over all our operations.

We demand compliance at a minimum with all local legislation, regulation and labour laws and require a commitment to constant improvement regarding sustainability and environmental awareness. All Smythson leather products are manufactured in Europe in our own factories or through designated third-party suppliers. Our stationery, books and diaries are all manufactured in the United Kingdom.

All core product and packaging suppliers comply with REACH (a European Union regulation concerning the Registration, Evaluation, Authorisation and restriction of Chemicals). All core product and packaging suppliers have confirmed compliance with our Code of Ethics, which is based on recognised standards such as International Labour Organisation Standards (ILO), the Universal Declaration of Human Rights (UDHR) and the Ethical Trading Initiative (ETI).

Our People

Smythson is committed to:

  • Supporting the health and well-being of our people
  • Ensuring a safe and positive working environment
  • Attracting and retaining the best talent in the industry
  • Recognising and appreciating high performance
  • Encouraging a collaborative spirit both internally and with our external partners
  • Cultivating a strong engagement with the brand and its heritage

Smythson is an equal opportunity employer and ensures that all employees within the Company have fair opportunity for advancement based on their ability, qualifications and suitability for the work, without discrimination. All Smythson employees are employed under ILO Labour Standards and copies of company policies are readily available to employees at all times.


Our Commitments

Smythson Culture

We are committed to developing and nurturing a positive brand culture that resonates throughout our global team of stores, head office and supply chain partners. We understand and welcome diversity and seek to embed it into our organisation by valuing people’s differences, ensuring fair treatment for all by the consistent application of rules and policies, and ensuring equality of opportunity for all.

In acknowledgement of the importance of mental health and wellbeing, and the challenges that the COVID-19 pandemic has brought, we have taken steps to raise awareness of mental health issues by appointing trained Mental Health Champions throughout our business.


Responsible Sourcing

Smythson is committed to producing high quality goods and conducting its business in a responsible and sustainable manner, with respect for people, the environment, and animals. For more information, please refer to our Animal Welfare & Sustainable Sourcing policy.



Environmental Sustainability

Smythson is committed to minimising the environmental impact of its operations. We recognise that by integrating sound environmental practices into all aspects of our business, we can offer beautiful, quality products whilst conserving and enhancing resources for future generations. At a minimum, Smythson upholds its obligation to comply with all legislation, regulations, and local laws regarding the protection of the environment. However, our ambitions are to go further, striving for continuous improvement in this area by seeking practical and economically feasible opportunities to reduce the environmental impact of products, processes, and facilities. In 2021 we embarked on a project to map our carbon emissions: the baseline analysis looked at our operational footprint, a full carbon emissions Life Cycle Assessment on our leading materials (leather and the featherweight paper used in our books and diaries) and a high-level carbon emissions assessment of other key materials and products (packaging and stationery). We also analysed our operational footprint, using 2019 data, to have a more realistic idea of our impact on the environment, as we recognise that the Covid-19 pandemic had a significant effect on our business activities and operations. We are currently completing the analysis for our year 1 operational footprint, against which we will set targets for reducing our emissions.


Charity Work and Community Projects

At Smythson we are committed to finding ways in which we can give back to our communities, both local and beyond.

We are proud to be partnering with the National Literacy Trust, an independent charity working with schools and communities to give disadvantaged children the literacy skills to succeed in life. This year we have committed to donating 5% of the sales from a range of our Christmas cards to the NLT to demonstrate our mutual mission to support the importance of writing and literacy.

In addition, the National Literacy Trust inspired and informed the production of our very first children’s diary, My First Smythson. Through a research piece carried out by National Literacy Trust in early 2022, surveying 70,000 children, studies found that children who keep a daily journal felt happier and more creative. Aimed at 8–11-year-olds, our diary seeks to inspire a new generation of story-makers, encouraging positive and motivational associations with writing from a young age.

We have more exciting plans in the pipeline to support the NLT and other community-based projects which we look forward to sharing more about in due course.



Modern Slavery Statement

This statement sets out the steps we have taken at Smythson to ensure no form of slavery or human trafficking is taking place within our supply chain any other part of our business.