Contact Us
If you have a query or wish to order over the phone, our dedicated customer service team will be delighted to help.
Monday - Wednesday: 8:00am - 8:00pm
Thursday - Friday: 8:00am - 5:30pm
Saturday: 9:30am - 3:00pm
Sunday: Closed
Email Us
To reach our online customer service team by email, click "email us" to provide details and your contact information.
Phone
Our customer service team are available to answer your call from Monday to Saturday, opening hours are shown above.
Our customer service team are available to answer your WhatsApp messages from Monday to Friday. Please note WhatsApp messages are valid for 24 hours, our customer service team will endeavour to respond within that time period, otherwise we will call you.
LiveChat
To reach an available online customer service team member by chat, click the "live chat" icon in the bottom right corner for personalised advice.
Specific enquiries
Bespoke
To reach our online Bespoke Stationery Consultants by email, click "email us" to provide details and your contact information.
Corporate Orders
To reach our online Corporate Orders team by email, click "email us" to provide details and your contact information.
Wholesale
If you are interested in exploring wholesale or franchise opportunities with Smythson, please contact our team to arrange an initial conversation.
EU Product Safety Enquiries
For EU product safety enquiries click "email us" to contact our team.