Delivery Cost & Timings

Further to its invasion of Ukraine and the ensuing humanitarian crisis, we have regretfully decided to suspend all trade with Russia. We join all those around the world calling for peace.

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We offer standard delivery or express next-day delivery for orders placed before 1pm. Due to their bespoke nature, personalised orders will require additional business days for both standard and express delivery.

During busy times such as our Sale period, Valentine’s Day, Mother’s Day and Father’s Day, please allow an additional 2-3 days for despatch.

DESTINATION	DELIVERY SERVICE	PRICE	TIMINGS
UK	Standard	£5	2-3 business days
		Enjoy complimentary delivery on all orders over £300
	Express	£8	1-2 business days
	Click & Collect	Currently unavailable	Our Click & Collect service is available from our London Bond St, Sloane St and Westbourne Grove stores Your item/s will be ready to collect in-store 2-7 business days after purchase
Europe	Standard	9€	4-7 business days
		Enjoy complimentary delivery on all orders over 300€
	Express	15€	2-3 business days
Rest of the World	Standard	£20	5-7 business days
		Free for orders over £300
	Express	£30	4-6 business days

Additional Delivery Information

Please allow two additional business days for Highlands and Islands.

Order Tracking

On dispatch of your order you will be sent a shipping confirmation email with your carrier information and tracking number. Due to current legislation, we are unable to deliver to private addresses in the Russian Federation.

Customs & Duty Charges

Customs and duties charges are not included and remain the responsibility of the recipient when purchasing in Great British Pound (GBP £).

Please use the relevant country sites If you are shipping to the United States or Japan for delivery duty paid (DDP).

For further assistance, contact Customer Services.

Personalised Leather Goods

Personalised items require an additional 2-3 business days for completion and cannot be accepted for exchanges or refunds.

Personalised Stationery

Express shipping is not available for this service.

Once your order is placed, we will email you a typeset proof to review. After approval, please allow eight business days for your order to be complete and dispatched.

Customer Service