- Delivery Information
Delivery Cost & Timings
Further to its invasion of Ukraine and the ensuing humanitarian crisis, we have regretfully decided to suspend all trade with Russia. We join all those around the world calling for peace.
We offer standard delivery or express next-day delivery for orders placed before 1pm. Due to their bespoke nature, personalised orders will require additional business days for both standard and express delivery.
During busy times such as our Sale period, Valentine’s Day, Mother’s Day and Father’s Day, please allow an additional 2-3 days for despatch.
|UK||Standard||£5||2-3 business days|
|Enjoy complimentary delivery on all orders over £300|
|Express||£8||1-2 business days|
|Click & Collect||Currently unavailable||
Our Click & Collect service is available from our London Bond St, Sloane St and Westbourne Grove stores
Your item/s will be ready to collect in-store 2-7 business days after purchase
|Europe||Standard||9€||4-7 business days|
|Enjoy complimentary delivery on all orders over 300€|
|Express||15€||2-3 business days|
|Rest of the World||Standard||£20||5-7 business days|
|Free for orders over £300|
|Express||£30||4-6 business days|
Additional Delivery Information
Please allow two additional business days for Highlands and Islands.
On dispatch of your order you will be sent a shipping confirmation email with your carrier information and tracking number. Due to current legislation, we are unable to deliver to private addresses in the Russian Federation.
Customs & Duty Charges
Customs and duties charges are not included and remain the responsibility of the recipient when purchasing in Great British Pound (GBP £).
Please use the relevant country sites If you are shipping to the United States or Japan for delivery duty paid (DDP).
For further assistance, contact Customer Services.
Personalised Leather Goods
Personalised items require an additional 2-3 business days for completion and cannot be accepted for exchanges or refunds.
Express shipping is not available for this service.
Once your order is placed, we will email you a typeset proof to review. After approval, please allow eight business days for your order to be complete and dispatched.
- Email: firstname.lastname@example.org
- Tel (Free Phone): 08081641801