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Customer Service
General Enquiries

If you have any queries or wish to place an order over the phone, our dedicated Customer Service team will be delighted to help.

By Email

enquiries@smythson.com
Emails will be answered within 2 working days.

By Phone

US Toll Free: 1-877-769-8476

Hours of Service


Monday - Friday: 8.00 am - 5.30 pm (GMT)
Saturday: 9.30 am - 3.00 pm (GMT)
Sunday: Closed

 

 

General Enquiries

If you have any queries or wish to place an order over the phone, our dedicated Customer Service team will be delighted to help.

By Phone

US Toll Free: 1-877-769-8476

Hours of Service

Monday - Friday: 8.00 am - 5.30 pm (GMT)
Saturday: Closed
Sunday: Closed
Monday 28th August: Closed

 


 
By Email

enquiries@smythson.com
Emails will be answered within 2 working days.

Frequently Asked Questions

Yes, if you wish to make a purchase over the phone or email, our Customer Service team will be delighted to help. They are available Monday to Friday, 8am – 5.30pm (GMT), and can be contacted via: US Toll Free: 1-877-769-8476

Yes, our bespoke stationery services are available both online and in-store at our New Bond Street and Sloane Street stores in London, and our Madison Avenue store in New York.
To book your private appointment, click here. To discover our online service, click here.

You can find our returns policy here.

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Frequently Asked Questions

Yes, if you wish to make a purchase over the phone or email, our Customer Service team will be delighted to help. They are available Monday to Friday, 8am – 5.30pm (GMT), and can be contacted via: US Toll Free: 1-877-769-8476

Yes, our bespoke stationery services are available both online and in-store at our New Bond Street and Sloane Street stores in London, and our Madison Avenue store in New York.
To book your private appointment, click here. To discover our online service, click here.

You can find our returns policy here.