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Customer Service
General Enquiries

If you have any queries or wish to place an order over the phone, our dedicated Customer Service team will be delighted to help.

By Email

enquiries@smythson.com
Emails will be answered within 2 working days.

By Phone

Tel (Free Phone): 08081641801
Tel: +44 20 7629 8558

Hours of Service


Monday - Friday: 8:00am - 5:30pm GMT
Saturday: Closed
Sunday: Closed

General Enquiries

If you have any queries or wish to place an order over the phone, our dedicated Customer Service team will be delighted to help.

By Phone

Tel (Free Phone): 08081641801
Tel: +44 20 7629 8558

Hours of Service


Monday - Friday: 8:00am - 5:30pm GMT
Saturday: Closed
Sunday: Closed

By Email

enquiries@smythson.com
Emails will be answered within 2 working days.

Frequently Asked Questions

Yes, if you wish to make a purchase over the phone or email, our Customer Service team will be delighted to help. They are available Monday to Friday, 8am – 5.30pm GMT, and can be contacted via:
Tel (Free Phone): 08081641801
Tel: +44 (0)20 7629 8558


For full details regarding delivery turn times to all destinations, please see our delivery information.


You can find our returns policy here.


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Frequently Asked Questions

Yes, if you wish to make a purchase over the phone or email, our Customer Service team will be delighted to help. They are available Monday to Friday, 8am – 5.30pm GMT, and can be contacted via:
Tel (Free Phone): 08081641801
Tel: +44 (0)20 7629 8558


For full details regarding delivery turn times to all destinations, please see our delivery information.


You can find our returns policy here.